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22/04/2024 10:00
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Last Updated 22/04/2024 19:48
We are aware of a current issue affecting mail delivery. This is due to our delivery partner MailChannels experiencing issues processing mail through their servers. Whilst some mail is being delivered, a large percentage is entering a queue and is taking a longer time to be delivered. We are currently working with MailChannels to resolve this issue as our highest priority. Updates from MailChannels can be found here: https://status.mailchannels.net/ and this page will also be updated to keep our customers informed of any changes.
Thank you for your understanding and we apologise for any inconvenience caused during this time.
Update: MailChannels have identified and resolved the issue. There is still however a large mail queue that has to be processed and this will take a significant time to clear, once this has been processed mail sending functionality should return to normal.
Once again, thank you for your patience and understanding.