Downtime (Reported)
  • Priority - Critical
  • Affecting Server - cPanel Cloud 530 (CloudLinux)
  • We are aware of a Kernel bug on 530 which is causing intermittent downtime. We are investigating this issues and will keep you updated with an expected resolution.

  • Date - 16/01/2017 10:46
  • Last Updated - 16/01/2017 10:48
JetPack connection issue (Reported)
  • Priority - Medium
  • Affecting System - All Servers
  • We are aware that our Security systems are preventing Wordpress's JetPack from accessing our servers at certain times. This is due to rate limiting being reinforced.

    We are investigating, and will hopefully deploy a fix shortly.


    Update: We will be deploying a fix on Monday 16th.

  • Date - 14/01/2017 15:58
  • Last Updated - 15/01/2017 16:00
Yahoo Email Issues (In Progress)
  • Priority - Critical
  • Affecting System - Email
  • We are seeing connection issues with Yahoo mail servers.

    We are investigating this issue, and will resolve it shortly.

    Example email delivery report:

    delivery temporarily suspended: lost connection with
        mta7.am0.yahoodns.net[63.250.192.45] while sending RCPT TO

  • Date - 09/01/2017 14:42
  • Last Updated - 09/01/2017 14:44