We have compiled a comprehensive list of our external sub-processors in the table provided below. These entities may be involved in the processing of your data, adhering to the guidelines outlined in our Privacy Policy.
This list is subject to periodic updates as we continually evaluate and strengthen our partnerships to deliver the best services to you. We strive to collaborate with reputable organisations that align with our commitment to data protection and privacy.
If you have any concerns or queries regarding our sub-processors or how your data is handled, please refer to our Privacy Policy for detailed information on our practices.
| Name | Type Of Service | Data Processed | Purpose |
|---|---|---|---|
| Asia Registry | Domain Name Services | Identity Data and Contact Data | In order to complete specific domain registration requests. |
| Atlassian (Trello) | Project Management Software | Identity Data, Contact Data, Transaction Data | On certain occasions, data might be shared to support internal projects and development efforts. |
| Awareness Software Limited | Accounting and Support Services | Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data and Profile Data | Accounting services, and on occasion, technical support for specific services like Hosted Exchange. |
| Beecher Networks | Domain Name Services | Identity Data and Contact Data | In order to complete specific domain registration requests. |
| Cloudflare | Website Security | Identity Data, Financial Data, Contact Data, Transaction Data, Technical Data, Profile Data | To ensure website security when accessing our main website and client area. |
| CookiePro | Cookie Management | Identity Data, Financial Data, Contact Data, Transaction Data, Technical Data, Profile Data | To facilitate cookie management on our main website and client area. |
| CrazyEgg | Website Optimisation | Technical Data, Usage Data | For the purpose of website optimisation, anonymised session data may be recorded, if enabled, to assist us in enhancing our website. |
| Crisp | Live Chat | Identity Data, Contact Data, Transaction Data, Technical Data, Profile Data, Usage Data | To offer live sales and support on our website and client area, we may record other types of data if provided during a live chat session on this platform. |
| Enom | Domain Name Services | Identity Data, Contact Data | In order to complete specific domain registration requests. |
| Social Media Advertising | Identity Data, Contact Data, Profile Data, Usage Data, Transaction Data, Aggregated Data | To facilitate advertising and retargeting activities. | |
| GoCardless | Payment Processor | Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data | To ensure secure processing of payments when the user selects this gateway. |
| Google (Ads, Analytics, Docs, Tag Manager) | Advertising, Analytics, Internal File Storage, Website Services | Identity Data, Contact Data, Profile Data, Usage Data, Transaction Data, Technical Data | In specific cases, aggregated data may be utilised in internal documents and analytics tools. |
| Integrated Data Communications Limited | Domain Name Services | Identity Data, Contact Data | In order to complete specific domain registration requests. |
| JA.NET | Domain Name Services | Identity Data, Contact Data | In order to complete specific domain registration requests. |
| JISC | Domain Name Services | Identity Data, Contact Data | In order to complete specific domain registration requests. |
| MailChannels | Email Processing | Identity Data, Contact Data, Technical Data, and Usage Data, including email details such as: Sender IP, Sender Address, Recipient Address, Email Headers, Email Body | Any email message sent for the purpose of outbound email delivery from a hosting server enabled with MailChannels. |
| MaxMind | Fraud Prevention | Identity Data, Contact Data, Technical Data, Profile Data | To perform fraud screening and prevention activities. |
| Microsoft (Ads, Teams) | Advertising, Retargeting and Remarketing, Internal Communication | Identity Data, Contact Data, Technical Data, Profile Data, Usage Data, Transaction Data, Aggregated Data | For advertising and retargeting objectives, as well as for internal messaging that may involve customer name and contact details, to facilitate customer support. |
| Namecheap | SSL Certificate Provider | Identity Data, Contact Data, Technical Data | To complete orders for SSL Certificates. |
| Nominet | Domain Name Services | Identity Data, Contact Data | To fulfil certain domain registration orders. |
| OpenSRS | Domain Name Services | Identity Data, Contact Data | To fulfil certain domain registration orders. |
| Paypal | Payment Processor | Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data | To ensure secure processing of payments when the user selects this gateway. |
| RPG Services Limited | Accountants | Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data | For the purpose of accounting. |
| SitePro | Website Data | Technical Data | Upon activating the website builder service (SitePro) within our control panel. |
| Slack | Internal Communication | Identity Data, Contact Data, Technical Data, Profile Data | For internal messaging that may involve customer name and contact details, to facilitate customer support. |
| Social Media Limited | Online Marketing Services | Identity Data, Contact Data, Technical Data, Profile Data | In certain instances, aggregated data may be utilized on analytics tools. |
| Stripe | Payment Processor | Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data and Profile Data | To ensure secure processing of payments when the user selects this gateway. |
| WorldPay | Payment Processor | Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data and Profile Data | To ensure secure processing of payments when the user selects this gateway. |
| Xero | Accountancy Software | Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data and Profile Data | For the purpose of accounting. |
Updated on 20th June 2023.