Important Plesk Updates

Posted on October 09, 2017

We would like Unlimited Web Hosting customers who have VPS Hosting with Plesk licenses to be aware of the following changes.

Plesk 10.x and 11.x licenses can no longer be purchased, and on 1st February 2018 they will be completely discontinued. We advise customers to upgrade their Plesk licenses before this date to avoid any problems.

The full email from Plesk regarding the update is below –

 

Plesk Updates

We would like to inform you Plesk will discontinue the availability of Plesk 10.x/11.x licenses that differentiate on number of domain support. Effectively February 1st, 2018 these Plesk legacy licenses won’t be available any longer in your KA account. All currently active Plesk 10.x/11.x licenses will remain active and continue to renew on a monthly basis. We’re only disabling the option to create new Plesk 10.x/11.x licenses.

Please note that Plesk 10.x/11.x licenses reached EOL status in December 2016: https://www.plesk.com/lifecycle-policy/.

In case you haven’t adopted the Web Edition licenses yet, you will have to update your API to Plesk Web Editions: https://support.plesk.com/hc/en-us/articles/213903085-Plesk-available-editions-and-differences-between-them.

Be aware of the fact that if you discontinue a Plesk 10.x/11.x by mistake, you won’t be able to create a new license. In case the software version of Plesk is already Plesk 12 or higher, simply replace the legacy license with an Edition license. If the software version is still Plesk 10.x/11.x, please contact your account manager. We will be able to provide you with a temporary license to update the server to Plesk 17.5.

Additionally, we would also like to notify you about important changes upcoming in Plesk 17.8:
1. No EZ template support.
2. No direct upgrades from Plesk 11.x (and older) to Plesk 17.8.
3. No Debian 7 support.

1. No EZ template support

The drop of EZ templates in Plesk 17.8 means you will only be able to use the Autoinstaller for Plesk installations, there won’t be any EZ templates available. Only Plesk 17.5 and older can be installed via EZ templates. Options to install Plesk 17.8:
• Install Plesk in batch mode
• Install the latest available Plesk version for the server OS in batch mode
• Install Plesk with interactive console interface
• Install Plesk with interactive Web GUI interface
• Other methods like container/VM cloning.

Supported configurations can be directly upgraded to Plesk Onyx 17.8 via Autoinstaller only, there are no direct upgrades to Plesk Onyx 17.8 available via EZ templates.

Limitation: the latest available upgrade via EZ templates can be done to Plesk 17.5.
Options to upgrade to Plesk 17.8:
• to upgrade Plesk with interactive Web GUI interface
• to upgrade Plesk with interactive console interface
• to upgrade Plesk with interactive Web GUI interface

2. No direct upgrades from Plesk 11.x to Plesk 17.8.

The following table provides available upgrade paths from Plesk 11.x to Plesk Onyx.
Please note that direct upgrades are possible to Plesk Onyx 17.5 only.

Plesk 11.x + OS Supported upgrade path Plesk Onyx + OS
Debian 6 MIGRATION ONLY Plesk Onyx 17.8 + Any OS
Debian 6 DIST-UPGRADE + DIRECT UPGRADE Plesk Onyx 17.5 + Debian 7 (Dist-upgrade support)
Ubuntu 10 MIGRATION ONLY Plesk Onyx 17.8 + Any OS
Ubuntu 12.04 MIGRATION ONLY Plesk Onyx 17.8 + Any OS
Ubuntu 12.04 DIST-UPGRADE + DIRECT UPGRADE Plesk Onyx 17.5 + Ubuntu 14.04 (Dist-upgrade support)
CentOS 5 MIGRATION ONLY Plesk Onyx 17.8 + Any OS
CentOS 6 DIRECT UPGRADE Plesk Onyx 17.5 + CentOS 6
Cloudlinux 5 MIGRATION ONLY Plesk Onyx 17.8 + Any OS
Cloudlinux 6 DIRECT UPGRADE Plesk Onyx 17.5 + Cloudlinux 6
RedHat EL 5 MIGRATION ONLY Plesk Onyx 17.8 + Any OS
RedHat EL 6 DIRECT UPGRADE Plesk Onyx 17.5 + RedHat EL 6
SuSE 11.4, 12.1, 12.2, 12.3 MIGRATION ONLY Plesk Onyx 17.8 + Any OS (except SuSE; it’s not supported since Plesk 12.5)

3. No Debian 7 support

We are going to drop the Debian 7 support in Plesk 17.8 because the LTS end of life date of Debian 7 is May 2018.

 

Technical Support

If you have any questions or concerns about the updates, then please contact our support team who will be happy to help.

 

 

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