How do I update my payment / credit card details?

To start, open your preferred browser and go to WorldPay, you can use this link to go directly to the shopper page: https://secure.worldpay.com/fp/jsp/common/login_shopper.jsp

 

Enter your Username and Password to login to your agreement.

 

You will find your Username and Password on the WorldPay FuturePay Agreement Confirmation email you were sent when you first signed up.

(If you are unfamiliar with any of these details please get in touch with us and we will be able to reset these for you, you can contact us using the ticket section of your client area.)

 

Once logged in the recurring payments screen should be displayed, under the agreement ID column, click the link displaying the agreement ID that you wish to change payment details for.

 

At the top of the screen you should see a change payment details button, click this and continue to fill in the information displayed on the page which your new details. Once you have filled this out you can save the settings using the submit button.

 

RBS WorldPay will attempt to take the next payment, when due, from the updated card. Alternatively you can open up your invoice from the client area and click 'Pay Now' to pay with those new details.

 

 

 

 

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