Web Hosting Support

Browse our self-service support guides for help with Web Hosting.

Set-up Git™ Version Control

What is Git Git is a version control system that tracks file changes that multiple users can edit simultaneously. This is essential when collaborating with multiple developers on a project, allowing easy updating, tracking, management and control.   Here are some essential concepts to understand Set it up in cPanel 1. Login to cPanel. 2. Navigate […]

Connect to the server with SSH

SSH or Secured Shell is a network protocol that allows you to connect and manage a server via a CLI or command line interface. This is perfect for power users who have more advanced knowledge. When used correctly, these commands can significantly increase the speed of administrative & development tasks.  Most Linux distributions & MacOS […]

Manage Account Security

Passwords are crucial for securing your account access & personal information online. A strong password is one that is complex, unique, and difficult to guess or crack and can significantly reduce the risk of cyber attacks. The best practices for password creation are as follows: Alone, passwords are not enough to protect against unauthorised access […]

JetBackup 5 Backup & Restore

The latest iteration of JetApps feature-rich backup & restore software that is easy to access straight from your cPanel control panel. JetBackup 5 builds on the existing features and design of JetBackup 4 with a fresh look and easy-to-use interface. All of our shared hosting customers including cPanel reseller hosting have access to JetBackup. And, […]

Enable, Disable and Clear Nginx Cache

Nginx pronounced Engine X is now enabled by default for all packages as a reverse proxy cache. The benefits of this type of caching are visible through an increase in the general speed and availability of your sites via caching. This works by saving a copy of site content, then returning this copy to the […]

Create a domain alias in cPanel

Our cPanel hosting allows you to set up unlimited aliases using the domain alias tool in cPanel, don’t have a domain? Get your custom domain name now! Aliases can be a useful tool for utilizing multiple domains when only one domain has content.  This is because they make your existing website available from the other […]

Password protect folders and directories

If someone shares secure data by mistake, this could cause serious repercussions to them, and the business they work for. In most cases, we (humans) are our own worst enemy. Most secure data “incidents” occur due to human error. Unfortunately, many criminal entities exist solely to obtain compromised sensitive information. This technique known as business […]

Use the cPanel file manager

The cPanel file manager supports the creation, uploading, editing, and deletion of files. If you’re a cPanel hosting customer, you have access to the tool. A GUI-based tool, it makes the navigation and alteration of an account’s files easy. Because of its simplicity, it makes short work of small tasks. An alternative to the tool […]