Mail Support

Browse our self-service support guides for help with Mail.

Secure Plesk mail with SSL

When you send and receive email via your domain name using IMAP, POP, and SMTP, you should secure the mail with an SSL/TLS certificate. This provides increased security to your mail, allowing you to use secured ports during setup and enhancing your trustworthiness; it is also more professional. You can easily secure your mail in […]

Add a custom domain name to iCloud Mail

What is iCloud Mail? iCloud Mail is Apple’s mail service, use it to create an email address to use across all Apple devices. Emails set up in iCloud should have either an,, or email address. Since the introduction of iCloud+, you have been able to set up your custom domain email in […]

Add or edit SPF records

SPF or Sender Policy Framework is a published DNS record specifying domains or IP addresses authorized to send emails for a domain. Inbound emails that do not match the published SPF are spam. SPF records help authenticate the email sender against a list of authorized senders. This provides a safeguard against email spoofing. The quantity […]

Log in to webmail

Webmail is a way to access, use, and manage email from a browser. Use it to securely access your email without needing to download additional email software. It can work across most devices with an internet connection, including PCs, Tablets, and Mobile devices. On cPanel, the easiest way to access and log in to webmail […]

Set up Mail Autoresponders

An email autoresponder is easy to add in cPanel, to get started with autoresponders get your cPanel hosting account now! Autoresponders make up part of essential CRM practices, making sure that interactions with your customers flow in a manner that promotes your business and therefore your products. By having auto-reply type features enabled for certain […]

Add an email to Android devices

Setting up an email on your Android device is easy. It has loads of benefits, the main one being the ability to access and manage your email on the move; portability promotes efficiency and can make it easier to manage and cultivate strong customer relations through quicker responses. By default, android uses Gmail for its […]

Add a custom domain mail to Gmail

Gmail, is one of the most popular email management platforms. Partly because you can link and manage an existing email address in Gmail. This works similarly to applications such as Microsoft Outlook & Mozilla Thunderbird to name a few. This can be very powerful if used correctly. For instance, adding an email account to Gmail […]

Set up mail forwarders

Forwarders are great, and cPanel comes with forwarders built-in. This is great because it simplifies the process of creating them, meaning anyone with a cPanel Hosting account or a cPanel licensed VPS can redirect multiple emails with a few clicks. They utilize the well-known concept of email forwarding, meaning emails sent to an address are sent […]

Set up a mailing list

Mailing lists are a great feature when correctly utilised. They add real value to existing marketing strategies, allowing for increased retention. However, there are a few caveats: Issues with mail deliverability? It might be Learn more about spam. Mailing lists are great for trying to communicate duplicate information en masse. Many businesses use mailing lists […]

Add my email to Outlook?

This guide will aid you in setting up Microsoft Outlook. Either manually through the use of IMAP (or POP3) and SMTP, or automatically via the auto account tool. Microsoft Outlook is one of the most popular email providers. Furthermore, if set up correctly, you can use Outlook to manage your entire mailbox. This removes the […]

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