How do I use Outlook for my email accounts? Print

  • Email, Outlook
  • 197

Prerequisite Information. 

This guide if for Outlook, want to use Gmail instead? 
This guide covers the setup procedure for email accounts that have already been setup on either cPanel and Plesk: Assumes you have either installed and know how to access them.
If you receive any error messages or you can't follow the guide for whatever reason, contact support

Automatic Outlook configuration

Outlook can be setup automatically. In Outlook 2016 this is how the interface looks.

  1. Simply enter your account details and that should complete setup. 

Outlook automatic configuration interface

In the event you experience difficulties with automatic setup please attempt manual configuration as detailed below. 

Manual configuration details

 

Outlook manual configuration interface

 

IMAP 

Account type: IMAP
Incoming  mail server: mail.yourdomain.com 
SSL Incoming mail server: cloudxx.unlimitedwebhosting.co.uk or cloudxx.thundercloud.uk - depending on your server hostname, please contact support if you are not sure what this is. 
You can also use mail.yourdomain.com for your SSL incoming server but you must make sure there is an active SSL in place for that.

 

Outlook IMAP configuration interface

 

POP3

Incoming mail server: mail.yourdomain.com
SSL Incoming mail server: As above SSL Incoming mail server 
Port: 110
SSL Port: 995
Username: Full email account
Password: Email account password

 

Outlook POP3 configuration interface

 

Outgoing

Outgoing mail server: mail.yourdomain.com 
SSL Outgoing mail server: cloudxx.unlimitedwebhosting.co.uk or cloudxx.thundercloud.uk - depending on your server hostname, please contact support if you are not sure what this is. 
You can also use mail.yourdomain.com for your SSL incoming server but you must make sure there is an active SSL in place for that.
Port: 25
SSL Port: 465
Username: Full email account
Password: Email account password

 

Outlook outgoing configuration interface


Please make sure you enable outbound authentication if using Outlook. This will use the same credentials as your incoming server.


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