Miscellaneous Support

Browse our self-service support guides for help with Miscellaneous.

How do I password protect a folder?

If someone shares secure data by mistake, this could cause serious repercussions to them, and the business they work for. In most cases, we (humans) are our own worst enemy. Most secure data “incidents” occur due to human error. Unfortunately, there are many criminal entities that exist solely to obtain compromised sensitive information. This technique […]

How do I use the file manager?

The cPanel file manager supports the creation, uploading, editing, and deletion of files. If you’re a cPanel hosting customer, you have access to the tool. A GUI-based tool, it makes the navigation and alteration of an account’s files easy. Because of its simplicity, it makes short work of small tasks. An alternative to the tool […]

How do I access my control panel?

To access either your cPanel, WHM, or Plesk control panel you must first purchase either a cPanel hosting account or a Plesk hosting account or have a licensed product on your VPS package. There are two ways to do this. Either through our client area or directly by using the details contained within your welcome […]

How do I manage my payment details?

Keeping track of your spending across our services helps you better manage your account. And, enables forecasts and subsequent plans. This is especially true for business owners, who need to create budgets and have auditable billing records. Being able to manage these details easily, enables you to keep a close eye on all of your […]

How do I make a contact form?

A contact form is easy to create and integrate into an existing website. Whilst simple contact forms can be very beneficial for most websites. They enable simple communication between yourself and any visitors to your site. They’re also a lot easier than having to call up and wait for a representative of the site. If […]