How do I access my control panel?

To access either your cPanel, WHM or Plesk control panel you must first purchase either a cPanel hosting account or a Plesk hosting account or have a licensed product on your VPS package.

There are two ways to do this. Either through our client area or directly by using the details contained within your welcome email. Both options have advantages, logging in via the client area might prove quicker than typing out your login details. However, as a reseller the white label feel of the direct log in page might be more to your liking.

Log in via the client area

You can log in to either your cPanel or Plesk control panel via the client area. Simply click the log in to cPanel or log in to Plesk buttons as shown below.

Log in to Plesk from client area Log in to cPanel from client area

Log in via the client area.

When logging in via the client area in unavailable, this is caused by a difference in the details we have for your service and the details stored on cPanel. This can occur when changes have been made in cPanel without being made in the client area, for example any changes to the account password made in cPanel, WHM or Plesk will not be reflected in our system.

Although unlikely, it is possible that your username has changed. This would only occur if you have requested our support team to change the primary hostname on your account and it hasn’t been modified in our system. If this is the case, get in touch with our support team who will fix it.

Log in directly

After purchasing, you will receive an automated email from us providing you with full login details and a URL for your panel. This will look similar to the below message. 

This example message is for a Plesk account.

Unlimited web hosting welcome email, containing login information
Welcome email

You can use this information above to directly sign in to your control panel of choice. Access to your hosting panel should always be available through the servers hostname.

cloud123.thundercloud.uk:2083

An example server hostname.

Once set up in cPanel it will take time for a domain to propagate. After which, cPanel, WHM and Plesk will all be accessible directly from the domain. Below we go into further detail how each of the login interfaces looks and how to get to them.

Access your cPanel control panel

The URL for cPanel is the name of your server followed by 2083, the port used for cPanel.

access cpanel control panel
Access cPanel

Accessing WHM

The URL for WHM replaces 2083 for either 2087 (the port used for WHM) or /WHM.

Access WHM
Access WHM

Accessing Plesk control panel

The URL for Plesk is similar but replaces 2083 or 2087 for 8443.

Plesk login
Plesk Login