Keeping track of your spending across our services helps you better manage your account. And, enables forecasts and subsequent plans. This is especially true for business owners, who need to create budgets and have auditable billing records. Being able to manage these details easily, enables you to keep a close eye on all of your billing needs, including the cards in use and the amount spent.
The easiest way to manage your details is in your client area. From here, you can view your:
Ensuring that all your details remain updated is key to keeping your services with us running smoothly.
Keep an eye out! We sometimes issue updates relating to services that may affect your billing agreement. This is especially true for PayPal users, only you can edit an existing PayPal agreement so if prices change make sure you edit or remake your existing agreement.
Underpayment or non-payment could lead to suspension and termination; Termination may result in irrecoverable data loss.
If you’re a customer using a credit card FuturePay agreement you will need to login to WorldPay to manage it.
To start, open your preferred browser and go to WorldPay, you can use this link to go directly to the shopper page: WorldPay Login Portal.
WorldPay will attempt to take the next payment, when due, from the updated card. Alternatively you can open up your invoice from the client area and click ‘Pay Now’ to pay with those new details.
From the manage services section in your client area, you can view your entire billing overview for individual services, as shown below.
To do this, click manage services, then click the service and scroll to the bottom of the page.
In some cases, issues will require support intervention. If you have difficulties with your current methods or following this guide, please contact our support team, who will be more than happy to assist you.