Networking Support

Browse our self-service support guides for help with Networking.

How do I add a domain to my account?

You can add additional domains to your existing cPanel or Plesk account. This provides a degree of flexibility for your hosting, allowing you to host multiple sites at once without needing a more expensive reseller hosting package. This is great for when you need to have more than one website on your hosting package, but […]

How do I edit my host file?

The most common reason to edit the host file is to test a website before changing the ‘live DNS’ to complete a migration.  To do this, you should add lines as shown below: x.x.x.x x.x.x.x Replace ‘x.x.x.x’ the IP address of your service with ourselves, and with the domain for which you […]

How do I force HTTPs ?

Without HTTPS active, even with an installed certificate, your site will not be correctly secured using SSL/TLS. Therefore, it’s important it is enabled to reap the benefits of having an SSL/TLS certificate. Why should I force HTTPs on my site? HTTPS is the secure version of HTTP. Alongside SSL, it helps ensure that privacy and data integrity […]

How do I create custom nameservers?

To configure your custom nameservers, you need to own or manage a domain. Custom name servers help differentiate you from the competition. As a reseller, your clients can differentiate your brand from others. This is because nameservers are under your own custom domain.  Uniformity provides a greater sense of security for your clients, making your […]

How do I manage my nameservers?

Nameservers exist to make navigating the internet easier. They contain specific information pertaining to a domain’s DNS records, which guide requests to the relevant services, including the website itself via A and AAAA records but also Email via MX. An A record is an IP address in IPv4 format that corresponds to your website, and […]