Because of the permissions required, this guide is only for VPS clients. If you’re on shared hosting please contact our support team.
Sometimes Plesk may encounter problems which can usually be fixed through a restart. If completed properly this should have a minimal impact on uptime and result in no data loss.
How do I?
You will need a basic knowledge of command line and using an SSH client. If this is something unfamiliar to you then please don’t hesitate to contact our support team who can walk you through installation and use of an SSH client (for the purposes of this guide we will be using PuTTY).
Because of the nature of CLI, it’s important that you ensure the commands are correct before issuing them. We’re not liable for any lost data caused by incorrect usage.
Restart Plesk using CLI.
Firstly, open the PuTTY application.
Now you have opened PuTTY, enter the hostname or IP address of your VPS.
Afterwards, click open. This will prompt you to enter you username and password.
If entered correctly you will see the following window.
Please enter a relevant command from below. The command you choose will be dependant on the issue you’re experiencing. If it is a login related issue, you might not need to restart the entire Plesk service.